Reference no: EM132273674
1. Briefly discuss each of these terms related to the historical evolution of operations management:
a. Industrial Revolution-
b. Scientific management
c. Interchangeable parts
d. Division of labor
2. A(n) ________ is a rational and efficient form of organization founded on logic, order, and legitimate authority.
a. business
b. bureaucracy
c. enterprise
d. corporation
3. Rudolph refuses to get involved in a confrontation with his supervisor. His supervisor threatens to take serious action against him, but Rudolph manages to stay away from confrontation. In the context of conflict management styles, the supervisor is most likely using the ________ conflict management style.
forcing
accommodating
collaborating
avoiding
4. Which of the following is an advantage of the forcing style of conflict management?
Making better organizational decisions
Maintaining relationships that were hurt through conflict resolution
Choosing the best solution to the conflict
Curbing hostility and resentment
5. Briefly discuss each of these terms related to the historical evolution of operations management:
a. Industrial Revolution-
b. Scientific management
c. Interchangeable parts
d. Division of labor
6. Also called net sales, the total final sales for a period of time is the .
a. sales volume
b. period sales
c. total inventory
d. total volume
7. Percentages are used daily for .
a. commissions and taxes
b. dating
c. quarterly stock report
d. advertising
8. Specific amount ÷ percent= .
a. total amount
b. net sales
c. gross sales
d. commissions
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Related to historical evolution of operations management
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