Reference no: EM132222790
1. Helen is an office worker who processes health insurance forms. She has worked at her present job for three years. Initially she was criticized by her supervisor for sloppy work, but thereafter improved considerably. Now she consistently processes her forms without errors and even does more forms than her required quota. However, she has found her supervisor has not responded to the extra effort she puts in, giving her no praise and no financial reward. Helen is most likely to perceive that there is a problem in the ________ relationship.
rewards-personal goals
personal goal-self actualization
effort-performance
performance-awareness
performance-achievement
2. With reference to the four ways of increasing self-efficacy as proposed by Albert Bandura, verbal persuasion involves becoming more confident ________.
because you gain relevant experience with the task or job
because you get rewarded for performing a similar task well
because you see someone else doing the task
because you get energized or "psyched up" for performing the task
because someone convinces you that you have the skills necessary to be successful
3. According to the expectancy theory, the degree to which an individual believes that performing at a particular level will generate a desired outcome is indicated by the ________ relationship.
rewards-personal goals
personal goal-self actualization
performance-reward
effort-performance
effort-satisfaction
4. If we consider Maslow's hierarchy of needs in the context of Japan, Greece, and Mexico, where uncertainty-avoidance characteristics are strong, then ________ needs would be on top of the hierarchy.
growth
security
esteem
social
self-actualization
5. Reinforcement theory concentrates solely on what happens when someone takes some action.
True
False