Regional taxi service wants to construct control chart

Assignment Help Operation Management
Reference no: EM132177497

The manager for a regional taxi service wants to construct a control chart for determining whether the 10 drivers are under control with regard to the number of complaints filed. Accordingly, he sampled 100 rides from last year for each driver, with the following results:

Driver                          Number of Complaints

A                                                     6

B                                                     13

C                                                     17

D                                                     12

E                                                     18

F                                                     7

G                                                     18

H                                                     9

I                                                      14

J                                                      13

Analyze these data using a control chart that would provide for a 95% confidence interval, identifying the control limits and drivers, if any, that are outside the control limits.

Reference no: EM132177497

Questions Cloud

Low cost technically acceptable procurement : What is the difference between a Best Value Procurement and a Low Cost Technically Acceptable Procurement?
Is diversity training offered at your place of employment : Please comment on the state of workplace diversity at your internship. Is diversity training offered at your place of employment?
Lack customer interaction : Most corporate websites are informative, but lack customer interaction. How does this blog inform your thinking about management?
Company is capable of delivering the service over : If a company is capable of delivering the service over and over again in the volumes needed it is said to have a high level of scalability.
Regional taxi service wants to construct control chart : The manager for regional taxi service wants to construct control chart for determining whether 10 drivers are under control with regard to number of complaints
actual business examples of three operations strategies : Provide actual business examples of the three operations strategies. What are the advantages and disadvantages of each strategy?
All jurisdictions have legislation protecting seniority : All jurisdictions have legislation protecting seniority and benefits for qualified employees who are members of the Canadian Forces Reserves
Debriefing session with kimber-crystal and their families : Description of a follow-up or debriefing session with Kimber, Crystal, and their families.
Advise the unemployment program on this matter : Advise the Unemployment Program on this matter and whether or not Big Trouble Security Services can rely on the above-mentioned exclusion clause,

Reviews

Write a Review

Operation Management Questions & Answers

  Book review - the goal

Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..

  Operational plan in hospitality enterprise

Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..

  Managing operations and information

Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..

  A make-or-buy analysis

An analysis of the holding costs, including the appropriate annual holding cost rate.

  Evolution and contributor of operations management

Briefly explain Evolution and contributor of Operations management.

  Functions and responsibilities of an operations manager

A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..

  Compute the optimal order quantity

Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.

  Relationship to operations practice in the organisation

Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.

  A make or buy analysis

Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.

  Prepare a staffing plan

Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.

  Leadership styles in different organizations

Ccompare the effectiveness of different leadership styles in different organizations

  Risk management tools and models

Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd