Refusing request for claiming and adjustment

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Refusing request for claiming and adjustment

An adjustment on your wireless hub, model WM39Z. We test all our products before they leave the factory; therefore, it could not have been our fault that your hub didn't work.

It might have caused the damage. Or the damage could have been caused by the shipper if he dropped it. If so you should file a claim with the shipper. At any rate, it wasn't our fault.

The parts are already covered by warranty. However, we will provide labor for the repairs for $50, which is less than our cost, since you are a valued customer.

The upcoming trade show there and hope to see you or someone from your office.

Reference no: EM13549664

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