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Reflective listening to the other defensive response

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Reference no: EM132378414

There are a six steps assertion processis talked about.

1- Preparation.

2- Sending the message.

3- Silence.

4- Reflective listening to the other's defensive response.

5- Recycling steps 2 through 4 as necessary.

6- Focusing on a solution.

Read the topics in the PDF file attached bellow for details.

Try this on one person without you telling them you are doing this. Did it work? Did it not work? How did you feel using it? Did you encounter problems and if so what were they?

Must answer all questions completely and be free from errors. The assignment should be in the following format:

· 12 pt font

· Double spaced

· Title of assignment

· Person A Background

· Questions answered

· Additional information you believe is necessary for the assignment

Reference no: EM132378414

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