Reference no: EM133238215

1. Read "What do Employers Want" on pages 4-7 in Job Smart: Tips for Staying Employed.

2. Then, read through the scenario below.

3. Next, listen to the audio clip on page 61 of In The Workplace: An Integrated Intermediate Skills Textbook.

4. Ensure that you keep detailed notes on the main concepts and personalities involved in the scenario.

5. After listening to the audio clip, draft a 500 word reflective analysis in the form of a journal entry. You do not need to provide a solution to the conflict in the scenario. You do need to address the below questions on employer expectations and add your personal observations.

6. Be sure to include:

a brief summary of at least 4 employer expectations (and/or values) evidenced in the recording;

for each of these expectations, provide a short description. In your own words, summarize the employer's perspective. Why are these values and behaviours important? Explain whether Maria's expectations met or did not meet the employer's expectations and why;

your personal observations and lessons learned on how to apply them to your own future workplace experiences (e.g., what would you do differently if you find yourself in a similar situation at work?); and

any assumptions required to support your points, along with supporting evidence from the audio clip.

Note that it's reasonable to make certain assumptions about CDN Malls and the characters in the audio clip (e.g., Susan is Maria's boss, breaks do not overlap so that someone must always be present in the maintenance department, etc.). If you make assumptions when writing your reflection, you must detail them in your paper along with rationale on how you arrived at your conclusi