Reflect on your knowledge of resolving conflict

Reference no: EM131995826

As discussed in the unit lesson, resolving conflict in the workplace requires using interpersonal skills, management skills, and techniques.

Interpersonal skills can consist of understanding individual differences, self-esteem, self-confidence, communication, teamwork skills, problem-solving skills, cultural relations skills, motivation skills, customer service skills, ethical behavior skills, and stress management skills.

Management skills focus on the type of management skill applied such as collaborating, accommodating, forcing, avoiding, and compromising.

As a member of the workforce, you must be able to effectively resolve conflict, either with the use of interpersonal skills, management skills, or by applying the recommended ways of responding to tension in the workplace (e.g., overcoming defensiveness, accepting of the tension, and resolving the tension).

For your Unit VI Assignment, please reflect on your knowledge of resolving conflict that you have experienced or observed in the workplace.

Please analyze what you have learned.

Describe how your learned knowledge can be used. Also, identify how this information can be used to resolve conflict in the workplace in your current job or from a past incident you have experienced. What steps/methods were used in resolving the conflict?

Your reflection paper should be at least three pages in length, including an introduction, a body that supports your reflection, and a conclusion.

Be sure to include a title page. The title page does not count toward the total page requirement.

Reference no: EM131995826

Questions Cloud

What personal information are you communicating : Take a moment to reflect on the social media sites you access and subscribe to. What personal information are you communicating that could have implications.

Create network performance metrics : BN321 Advanced Network Design Assignment - Human Factors in Network Analysis and Design. Melbourne Institute Of Technology. Create network performance metrics

Create a table that discusses a practice guideline : Using the AGREE II instrument as your guide, create a table that discusses a practice guideline (HEALTH LITERACY) in which you might have questioned.

Evaluate three ways to deal constructively with complaints : Evaluate three ways to deal constructively with complaints and anger from fellow employees, management, and customers within an organization.

Reflect on your knowledge of resolving conflict : Identify how this information can be used to resolve conflict in the workplace in your current job or from a past incident you have experienced.

Differences between the different input and output devices : Discuss the differences between the different input and output devices, and what each one's benefits and limitations are

Discuss some shortfalls of the three initiatives : In a two to three page paper, examine the history and development of the Healthy People initiatives. Discuss some of the successes and shortfalls.

Businesses consider implementing protections : What resources might you use to protect yourself (as an organization) against a Distributed Denial of Service (DDoS) attack?

Metric system for calculation and report : How much storage does the MSU email system require to store student emails? Use the metric system for calculation and report your answer in gigabytes (GB).

User Account

All Pages