Reference no: EM132319224

Assignment 1

Question: Read each student response below once done you will provide professional feedback on whether you agree or disagree? provide extra additional information adding to students response in the amount of 175 word count per student please include references and citations.

Helena
There are many ways you can gain consensus with your peers. One should be able to provide lot of information about the topic in which they want someone to agree with. There are other parts such as negotiating and hearing the others points of views. One should explain the pros and benefits of the topic in order to show why they should agree on something. In other cases having strong relationships with your peers and having trust helps to make it easier for someone to agree with you. Some successes in gaining consensus with my peers were definitely having the trust and relationship. Some failures were trying to be to authoritative and demanding without giving explanation. My peers did not react well to "being told" they have to agree or that there was not a choice in something. Gaining consensus with your peers is a little different from talking with my supervisor about similar matters because they are in upper management and it is more about persuading them into changing or understanding something. Management is there to see you and observe you as well as make ultimate decisions.

Charlene
Gaining consensus with my peers can either be a challenge or something that comes very easily. One way that I find it is easy is when we are having an open discussion about the topic discussing the challenges and the benefits, roles and being overall transparent with whatever the topic may be. I believe that having clear and direct communication with your peers builds trust and can get them to come onboard with different ideas and ways of working. Where I work, I manage a dental office where I report to my operations manager. She is very open to ideas that will help the office work more effectively and efficiently. As long as I come to her with facts and proof that my proposal will work, she allows me to try it out to gather data on what works and what may need improvement. I do believe that getting consensus with team members is different than getting consensus with a supervisor. Because ultimately they would be the ones to make the call on whether or not an idea stays or if it does not. I believe that when trying to get a consensus going with a supervisor you need to come with a solid foundation for your reasoning, risks and benefits so that they can analyze and make an informed decision on whether or not they agree with your proposal.

Assignment 2
Tutor you will read and answer the following questions listed below in the amount of 175 word count each question response include reference and citation.

Question 1. Speaking of connecting dots:
(1) process - a series of steps (actions) taken in order to achieve a end result
(2) consensus- general agreement

Hmmmm, then it follows -
A consensus process has steps associated with it, in order to achieve agreement.

Placing those critical thinking caps on, what are some of those steps?

Please share.

Question 2. "Gaining consensus with peers is communicating about the processes and updates. Asking questions to get clarification on something that may have changed and what other thoughts are about it"

Reflect on that Gemba walk conducted. Did you effectively communicate to those being observed, what the process selected was? what the goal of the Gemba walk was? Did you perceive that consensus was reached (general agreement) or did you validate consensus was reached? If the latter, how so?