Reduce waiting time

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Perform a short literature review on the use of PERT/CPM specifically in a social services, local government or central government project management situation where the problem was the time to deliver a service was excessively long and PERT/CPM quantitative method of project planning and analysis was used to reduce customer waiting time.

Cite accurate literature relating to the theories, opinions, principles and arguments made in the choice of the PERT/CPM technique.

Reference no: EM132789667

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