Recommend strategy of how to approach the affected customer

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Reference no: EM131366758

It’s October 27th. You have just been advised that the order placed by Eskimo Corp for glow-in-the-dark plastic cups that were due for delivery on October 28th to celebrate Halloween were shipped timely, but don’t glow in the dark and the word Eskimo is spelled “Ask-a-mo.” Your company could turn around and provide compliant cups and ship by October 30, which would result in the client getting the order on October 31. Draft an e-mail style memo on the legal ramifications to your company for its breach of contract and recommend a strategy of how to approach the affected customer, who hasn’t gotten the bad news or the non-conforming order yet.

Reference no: EM131366758

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