Recommend for training the technicians on specialty oils

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Reference no: EM132182940

Read the case on Training Jiffy Lube Service Technicians on New Products on pages 376-377 and answer the questions at the end. What knowledge, skills, or behaviors should the training focus on? What technology training method would you recommend for training the technicians on specialty oils? Why? Briefly describe the learning features you would include in the program and discuss why you recommend including them.

Reference no: EM132182940

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