Recognize the economic reality of Isaac territory

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Question

Jin manages a team of sales agents who are tasked with selling high-end vacuum cleaners in an assigned territory. One of the agents, Isaac, set a goal of increasing sales in his territory by 10% this year. However, when preparing for their quarterly review meeting, Jin realizes that Isaac's sales when down by 2%. At their meeting, Isaac explains that a large factory in his territory was closed and now there are over 4,000 households who have lost income due to layoffs. As a result, the economy in Isaac's territory has become quite depressed, and the residents are living off their savings. Taking the steps of the planning/control cycle into account, what is Jin's best course of action with Isaac? Multiple Choice Transfer Isaac to another territory and replace him with another sales rep who is more motivated. Terminate Isaac's employment with the company. Arrange for Isaac to take a refresher course on sales methods. Recognize the economic reality of Isaac's territory and change his goals to make them achievable.

Reference no: EM133654792

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