Reference no: EM132723574

Q1. A sales department is about to be merged with a marketing department. It is because the company believes that sales and marketing come hand-in-hand when dealing with the customers. However, the employees in both departments believe that they are doing different jobs. When they ask the management to further clarify this issue, the management says nothing more. In this scenario, the best reason to describe employee resistance to change is:

a) Saving face.
b) Fear of the unknown.
c) Breaking routines.
d) Incongruent team dynamics.

Q2. Which one of the following artifacts does describe this scenario best? Company A, which believes in talent development, provides a full-paid vacation for the most talented branch manager to recognise the person's excellent performance. This is done every year without a miss.

a) Physical structure.
b) Language.
c) Rituals and ceremony.
d) Stories and legends.

Q3. If you are task-oriented or task-motivated leader, then which situation will make you an effective leader? *

a) Leader-member relation is good, task structure is low, and leader position power is weak.
b) Leader-member relation is good, task structure is low, and leader position power is strong.
c) Leader-member relation is poor, task structure is high, and leader position power is weak.
d) Leader-member relation is poor, task structure is low, and leader position power is weak.

Q4. Conflict that is directed towards improvement of idea is known as: *

a) Relationship conflict.
b) Optimal conflict.
c) Aggressive conflict.
d) Constructive conflict.