Reference no: EM133775396
Business Process Analytics and Change
Assessment Task - Business Process Analysis and Redesign
Overview
For this assessment task, you will work in a group to analyse and redesign the business process.
Learning Outcomes Assessed
The following course learning outcomes are assessed by completing this assessment task:
K1. Discuss recent developments in information systems driven business process re-engineering and vice versa.
K2. Analyse the current business processes (As Is) and advising on the direction for the improvements in the lights of ES standard business processes (To Be) or in general in order to get both operational and strategic benefits.
K3. Investigate inefficiencies and recommending optimal business practices, and system functionality and behaviour.
K4. Analyse the usefulness of automated workflows for monitoring and controlling business processes with reference to contemporary literature and professional practice.
S1. Evaluate the keys to successful process design and implementation.
S2. Analyse and evaluate the effectiveness of requirement analysis for business process change and re-engineering.
S3. Investigate and critique various business process improvements methods, techniques and templates.
S4. Research emerging trends and future issues facing business process change in a global context.
S5. Distinguish the process governance needs and process roles and responsibilities.
S6. Utilise professional tools to model, analyses, comprehend and design business processes.
A1. Present a coordinated, coherent and independent exposition of knowledge and ideas in dealing with business process re-engineering for IS in general and ES in particular.
A2. Analyse and audit an information system implementation that incorporates a business process analysis and change.
Assessment Details
Your team will prepare a business process report based on the business process you have modelled in last assignment, and use your own initiative regarding any assumptions and cycle times if needed.
Specific criteria for the business report include:
Revise your modelled business process in last assignment according to the received feedback. Include the revised process diagram in the report and list the changes you have made.
Select two major process fragments from your revised process diagram. Each fragment should represent a major business operation of the modelled business process. Add proper start and end events to the process fragments to make them complete process models. Insert the two process models to the report.
Provide an explanation of how each of the process models created in part (b), adhere to Mendling
et al's (2010) 7PMG guidelines discussed in Week 4 lecture.
Consider each model produced in part (b), calculate the process cycle time for each of the two (2) processes modelled. Any assumptions made should be documented in the report.
Use redesign techniques by Reijers and Mansar (2005) discussed in lectures, to identify any two (2) design flaws in the as-is models created in part (b). Use heuristics and any appropriate product- based design approaches and display the impact of any heuristic measures on the Devil's Quadrangle. Document any assumptions in the report.
Select one of the models created in part (b) for automation. Apply the five (5) step method to transform the model into an executable form.
Each team member adds a one-page long self-reflection to the report. This reflection should cover the following points.
How have you applied the knowledge learned from our course to accomplishing the process modelling assignment and this process-analysis-and-redesign assignment?
Your personal insights into the learned knowledge from our course.
How you feel such knowledge may help you in your professional career in future?
A suggested business process report structure is as follows.
Title page
Table of contents
Introduction
Business Process Modelling Report for: [insert case study name] *
Revised Business Process Model *
Process Model for: [insert process name 1] *
Process Model for: [insert process name 2] *
7PGM discussion for: [insert process name 1] *
7PGM discussion for: [insert process name 2] *
Cycle time for: [insert process name 1] *
Cycle time for: [insert process name 2] *
Redesign for: [insert process name 1] *
Redesign for: [insert process name 2] *
Automation for: [insert process name] *
Conclusion
Personal reflections
Reflection by Member 1
Reflection by Member 2
5.0 References
You need to submit your report with clear image files of your BPMN diagram (the original BPMN source files are preferably expected as well) using the drop box on Moodle. For each team, only one submission from one member of the team is required. Your submission will be checked for plagiarism using text-matching software.