Reasons in the customer eye to want updated product

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Which of the following are the best reasons in the customer's eye to want an updated product? Choose all that apply.

1. Although the product has been serving its intended purpose for the customer, the customer's needs are changing.

2. It has 2 or 3 failures almost over night

3. It costs too much to keep fixing the product.

4. Technology has advanced beyond what the product can do, and the product seems outdated to the customer.

5. The company has a very good reputation, and the customer wants the "latest and greatest".

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