Reallocation of activities that would result in increased

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Every year, over the Winter period, volunteers administer flu vaccine shots at a local pharmacy. At any one time, 4 volunteers are required for this process which requires 4 activities. Each of these volunteers is responsible for one of the activities. The activities are carried out in the sequence indicated below.


Activity

Average Time in Seconds

1

Reception

30

2

Drug allergy consultation

60

3

Fill out form and sign waiver

45

4

Administer vaccination

90

(a) What is the maximum number of people that can be processed in one hour?

(b) Discuss the implications of a 5th volunteer being assigned to help administer vaccinations.

(c) Using five volunteers, suggest a reallocation of activities that would result in increased service capacity, and draw a product flow diagram. Finally, determine the capacity of your improved system.

(Limit your answer to 350 words. This word length should exclude any tables, diagrams or figures)

Reference no: EM13951362

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