Ready-to-assemble bookcases to customers

Assignment Help Business Management
Reference no: EM131617307

Your company has sold 80 ready-to-assemble bookcases to customers. You have noticed some disgruntled customers discussing this bookcase on Facebook and Twitter, but they did not mention a specific problem. For two weeks you have been closely monitoring these complaints and finally a customer gives the details you need. This customer says that the instructions for putting the bookcase together were not in the box.

After a trip to the warehouse, you confirm that this is a problem and stop all boxes from going out. You have instruction sheets printed and have them placed in a sealed, marked plastic envelope on the outside of the boxes, before resuming shipments.

Customer service pulls the contact information for all the orders shipped without instructions. How would you handle your response to customers? What would you say?

Reference no: EM131617307

Questions Cloud

Employee constructive feedback : How would you give the new employee constructive feedback? How would you handle this?
The intrinsic value of an asset is : The intrinsic value of an asset is
Nation have deficit or surplus in its balance of payments : Does this nation have a deficit or surplus in its balance of payments? What is the size of deficit or surplus?
Reduce natural convection heat transfer through the window : Consider a double-pane window consisting of two glass sheets separated by a 1-cm-wide air space. Someone suggests inserting a thin vinyl sheet in the middle.
Ready-to-assemble bookcases to customers : Your company has sold 80 ready-to-assemble bookcases to customers. You have noticed some disgruntled customers discussing this bookcase on Facebook and Twitter
Dividend discount model for non-constant growth : Using the appropriate dividend discount model for non-constant growth, one share of the stock is valued at:
Identifying cultural expectations and codes of behaviour : Examples of significant ideologies include religions, Stoicism, Epicureanism, Socratic moral philosophy, and Alexander's Oriental policy.
Find thickness of the two glasses of the double-pane window : Someone claims that the air space in a double-pane window enhances the heat transfer from a house because of the natural convection currents.
Explain the dividend discount model for stock valuation : Explain the dividend discount model for stock valuation. What will your monthly payments be? What is the effective annual rate on this loan?

Reviews

Write a Review

Business Management Questions & Answers

  Caselet on michael porter’s value chain management

The assignment in management is a two part assignment dealing 1.Theory of function of management. 2. Operations and Controlling.

  Mountain man brewing company

Mountain Man Brewing, a family owned business where Chris Prangel, the son of the president joins. Due to increase in the preference for light beer drinkers, Chris Prangel wants to introduce light beer version in Mountain Man. An analysis into the la..

  Mountain man brewing company

Mountain Man Brewing, a family owned business where Chris Prangel, the son of the president joins. An analysis into the launch of Mountain Man Light over the present Mountain Man Lager.

  Analysis of the case using the doing ethics technique

Analysis of the case using the Doing Ethics Technique (DET). Analysis of the ethical issue(s) from the perspective of an ICT professional, using the ACS Code of  Conduct and properly relating clauses from the ACS Code of Conduct to the ethical issue.

  Affiliations and partnerships

Affiliations and partnerships are frequently used to reach a larger local audience? Which options stand to avail for the Hotel manager and what problems do these pose.

  Innovation-friendly regulations

What influence (if any) can organizations exercise to encourage ‘innovation-friendly' regulations?

  Effect of regional and corporate cultural issues

Present your findings as a group powerpoint with an audio file. In addition individually write up your own conclusions as to the effects of regional cultural issues on the corporate organisational culture of this multinational company as it conducts ..

  Structure of business plan

This assignment shows a structure of business plan. The task is to write a business plane about a Diet Shop.

  Identify the purposes of different types of organisations

Identify the purposes of different types of organisations.

  Entrepreneur case study for analysis

Entrepreneur Case Study for Analysis. Analyze Robin Wolaner's suitability to be an entrepreneur

  Forecasting and business analysis

This problem requires you to apply your cross-sectional analysis skills to a real cross-sectional data set with the goal of answering a specific research question.

  Educational instructional leadership

Prepare a major handout on the key principles of instructional leadership

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd