Reading the articles call centers of the future

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Reference no: EM133674853 , Length: Words Count:100

Assignment:

Described in 100 words or less what your takeaway is from reading the articles call centers of the future, Breaking the Trade-off between efficiency and Service, The four Things a Service Business must get right. In other words, describe what you have learnt that you did not know before.

Reference no: EM133674853

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