Reference no: EM132180833
1. Which of these is an example of feedback?
a. A consumer decoding a message as anticipated by the sponsor.
b. Noise in the communication process.
c. An attitude change from negative to neutral for a brand.
d. All of the above.
2. Reach is best defined as:
a. the percent of a medium’s audience that is within the firm’s target market.
b. the number of viewers, readers, or listeners in a medium’s audience.
c. a medium’s audience less its waste circulation.
d. the total number of likes for a social media campaign.
3. The large number of commercials in an hour of television (due to the proliferation of 15-second advertisements) contributes to ________________ in this medium.
a. clutter
c. message impermanence
b. waste
d. frequency
4. Which statement concerning publicity is NOT correct?
a. Message believability is high in relation to advertising.
b. With publicity, there are no costs for message time or space.
c. There are no costs at all associated with publicity.
d. With publicity, a firm has little control over messages, timing, placement, and coverage.
5. Personal selling is more likely to be used than advertising in situations where:
a. customers are geographically dispersed.
b. products are standardized.
c. follow-up calls are important.
d. mass media provide a lot of information about a product.