Reference no: EM132219589
The Aggie Remanufacturing Company of College Station, Texas, has gathered the following qualityrelated
costs data:
Failure costs
Defective products $ 4,234
Engineered scrap 21,265
Nonengineered scrap 24,123
Consumer adjustments 25,654
Downgrading products 0
Lost goodwill Not evaluated
Customer policy changes Not evaluated
TOTAL
Appraisal costs
Receiving inspection $ 10,155
Line 1 inspection 9,225
Line 2 inspection 7,455
Spot checking 9,766
TOTAL
Prevention costs
Quality training $ 25,500
Process engineering
Corporate 132,678
Plant 44,124
Product redesign 10,422
TOTAL
a. Compute the ratios of prevention and appraisal costs to failure costs.
b. What would you recommend that this company do?