Rationale for returns management

Assignment Help Operation Management

Reference no: EM132164482

1. Given a service availability objective such as for a piece of capital equipment, how does the cost of the systems vs. item perspective compare?

A) Can’t tell

B) System perspective will result in lower cost

C) Item perspective will result in lower cost.

D) The results will be the same

2. Firms use spares management best practices to

A) Minimize inventory

B) Meet repair services objectives

C) Enhance revenue

D) All of the above

3. Which of the following is not a rationale for returns management?

A) To obtain component parts for use in product repair

B) To reduce waste for landfill

C) To provide more economies of scale for the primary process of shipping to customers

D) To provide lower cost refurbished product for less developed countries

Reference no: EM132164482

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