Range of communication strategies

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Mr Palombo is a hostel resident who has limited English. His first language is Italian. Usually he is able to get his meaning across to carers because a number of the carers also speak Italian. On Tuesday, however, there were no Italian speaking carers around, and Mr Palombo was becoming agitated. One of the carers on shift, Sue, gave him a pencil and paper and indicated he should draw what he wanted. Happily, Mr Palombo drew a radio and headphones and these were quickly provided for him. He was later seen humming away to the music on the radio.

Discuss this case study in terms of using a range of communication strategies to overcome communication barriers.

Reference no: EM133007358

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