Queuing-poison process, The manager for Select-a-Seat, a

Queuing-poison process

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Reference no: EM1398817

The manager for Select-a-Seat, a company that sells tickets to athletic games, concerts, and other events, has determined that the number of people arriving at the Broadway location on a typical day is Poisson distributed with a mean of 12 per hours. It takes approximately 4 minutes to process a ticket request. Thus, if customers arrive in intervals that are shorter than 4 minutes, they will have to wait. Assuming that a customer has just arrived and the ticket agent is starting to serve that customer, what is the probability that the next customer who arrives will have to wait in line?

Reference no: EM1398817

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