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Reference no: EM131045541

1) What are Yogesh Gupta and Kathleen Murphy doing to reduce the "noise" in their communications? Discuss.

2) Which of the nine personal barriers to communication are being addressed by Gupta and Murphy? Explain your rationale.

3) How might Gupta and Murphy use the tools of information technology to enhance their communication effectiveness? Discuss.

4) What does this case teach you about effective communication? Explain.

Reference no: EM131045541

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