Reference no: EM133039704

ISO 9000 at JRPS

As a small job shop, JRPS had few formalized systems and processes. Under new leadership changes focus on standardizing the way they do business. Having become familiar with quality systems like ISO 9000 and ISO 16949 at their previous positions, JRPS leadership understood the challenge before them. To achieve ISO 9001 certification, an organization must set up standard procedures and document their processes and practices. They feel ISO 9001 certification will bring them several benefits. The standards will guide them as they establish the foundation of a good quality system. Maintaining certification involves reviewing and improving existing systems and processes. These activities will keep them in a proactive mode. The greatest benefit they see is that the highly recognized standard will provide them with access to a broader range of customers. To begin their pursuit of ISO 9000 certification, leadership worked with an ISO 9000 consultant to lay out a three-year strategic plan. As a starting point, they identified their key processes as:

Quoting

Order processing

Product creation (machining)

Inspection

Shipping

Payroll

From the beginning, employees were involved in process analysis and improvement of these key processes. During the first year, the processes were recorded, studied, improved upon, standardized, and finally computerized. Employee training took place as each new procedure came on line. Two years into their certification process, JRPS is on track for achieving certification.

• Would you consider the initiative at JRPS to be a proponent of (QMS) Quality Management System? Please indicate by listing the Goals of a Quality Management System.
• Two years into their certification process, JRPS is fully on track for achieving certification. What are the prerequisites for implementing and certifying a QMS?.
• With the aid of a suitable diagram. Illustrate what exactly is the certification process in accordance with ISO 9001 standard that JRPS would be inclined to implement?