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Most organizations possess some formal organizational chart showing the established lines of authority and the division of labor. Generally, formal processes of communication are designed to flow along the lines of authority. Briefly describe the organizational chart in your present company, especially noting how communication is "supposed" to work (If you are not currently part of an organization, describe an organization that you used to be part of or one of which you have knowledge.). Is the formal communication chain effective? Explain why or why not. What other communication networks exist in your organization? How does communication "get done" or occur in your organization?
Might some managers attempt to implement a particular intervention, such as TQM, without first diagnosing whether the intervention would be appropriate for their organization's problems?
prepare a graph that shows total weekly cost for each plan versus daytime call minutes if the agent will use the service for daytime calls, over what range of call minutes will each plan be optimal?
Explain how much of a leading edge do you think that organisations utilizing these tools also techniques in an integrated manner might gain from the point of view of corporate performance.
Give an example of ineffective communication that resulted in bad customer service in the medical office also discusses strategies for overcoming perceived service issues.
The production department of the newspaper has embarked on a quality improvement effort and has chosen as its first project an issue that relates to the blackness of the newspaper print.
Businesses are advised to price products according to the value the products provide the customer. but rarely do business customers come right out and tell a selling firm what the value is to them.
Discuss the implications from an operations design viewpoint of such a change of business model also discuss also explain the types of operations (design) strategies also tactics.
Discuss how supply and demand would be affected under each of the four degrees of competition (pure competition, monopolistic competition, oligopoly, and monopoly)
Categorize different scheduling procedures for various types of service operations, such as restaurants, hospitals, and airlines.
Compose a check sheet to collect the frequency of occurrence of these habits. Using your check sheet, visit a busy traffic light intersection at four different times of the day
Explain how you would convert each of these continuous measures into discrete information by comparing the continuous measure to a threshold value.
The coffee breaks are staggered, starting at 90 min into every shift. Meal breaks also staggered starting 3.5 hrs into every shift. Create a simulation model of this system. In the simulation, draw a simple layout of the above system.
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