Question about online bill payment

Reference no: EM1370652

The Wall Street Journal reported that businesses are aggressively pushing customers to pay their bills electronically. Numerous banks dropped their monthly fee for online bill paying, and many merchants are offering incentives for customers to sign up for online bill payment. Aside from the direct cost savings to businesses, such as lower postage and other administrative costs, what other reason might explain business's interest in online bill payment?

Reference no: EM1370652

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