Question 1one of the criticisms of measurement of the work

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Question 1

One of the criticisms of measurement of the work of software engineers is that they will probably change how they work to make the numbers look better.

Discuss this. Is this a problem or a benefit of measurement (or both)? Why do you think so? Give examples.

Question 2

Why is it reasonable to use a balanced scorecard system to measure staff performance? How does this approach mitigate concerns about measurement dysfunction?

Question 3

Compare and contrast the criteria we use to assess the quality of quantitative measures versus qualitative measures.

Reference no: EM13379974

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