Reference no: EM132187068
1. The goal of the measure phase is to gathering information on the current as-is process.
a. True
b. False
2. Quantitative data comes from counting things, such as defective units, defects, anomalies, conditions present or not present, and so on.
a. True
b. False
3. Secondary data is the current data collected under known, controlled conditions. Control is a state in which all special causes of variation have been removed from a process.
a. True
b. False
4. SPC focuses on the mean in a process. This mean is due to common causes (randomly occurring variations) or special causes (assignable events).
a. True
b. False
5. The goals of SPC are understand the variability within a process, understand the capability of a process, identify and eliminate special cause variation, develop and implement strategies for managing processes.
a. True
b. False
6. To properly identify a process, all relevant documentation needs to be available and include specifications for the item under production, process layout and production equipment, drawings for all of the preceding items, and current process procedures.
a. True
b. False
7. Control charts analysis determines whether the inherent process variability and the process average are no longer operating at stable levels, that one or both are out of statistical control (not stable), and that some type of appropriate action needs to be taken.
a. True
b. False
8. Control charts focus on prevention of defects rather than on detection and rejection. The power of control charts lies in their ability to determine whether the cause of variation is a special cause, which can be affected at the process level, or a common cause, which requires a capital change.
a. True
b. False
9. Control charts available to use when dealing with go/no-go, qualitative data are p charts, np charts, c charts, and u charts.
a. True
b. False
10. Whereas Cpk is only a measure of dispersion, Cp is a measure of both dispersion and centeredness.
a. True
b. False