Quality problems-absenteeism or scheduling and balancing

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Reference no: EM131691439

A computer repair service has a design capacity of 80 repairs per day. Its effective capacity, however, is 64 repairs per day, and its actual output is 62 repairs per day.

(1) State both formulas:

(2) Calculate both answers:

(3) Which of the following factors would you recommend that the manager investigate: quality problems, absenteeism, or scheduling and balancing? Why.

Reference no: EM131691439

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