Quality management systems

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Imagine you are an IT manager at a small retail organization that has a new owner. The new owner is from another industry and has expressed a lack of understanding of some of the controls and processes important to IT management and governance. You must help the new owner with understanding these important concepts.

How the 2002 Sarbanes-Oxley Act has affected IT governance, including the major provisions of the act and how this might affect IT, and how IT might assist in compliance.

How IT policies, standards and procedures can be used to determine if the enterprise is in compliance and support the IT strategy.

How Quality Management Systems (QMS) are important in assuring quality processes are in place.

How IT management and monitoring of controls can be used to asses IT performance.

Reference no: EM132716474

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