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Operation Management - Cost Focus, Quality Focus, and Customization Focus
WHO CAME UP WITH AND WHAT IS...
Cost Focus:Early concepts (1776-1880)- Labor specialization (Smith)- Standardized parts (Whitney)
Scientific Management Era (1880-1910)- Gantt Charts for systematic scheduling (Gantt)- Motion & Time Studies (Gilbreth)- Process Analysis (Taylor )- Queuing theory (Erlang)
Mass Production Era (1910-1980)- Moving Assembly Line (Ford)- Statistical Sampling (Shewhart)- Economic Order Quantity (Harris)- Linear Programming (Dantzig)- Material Requirements Planning
Quality Focus:
Lean Production Era (1980-1995)- Just-In-Time (JIT)- Kanbans- Total Quality Management (TQM)- Empowerment- Baldrige Award- Computer Aided Design (CAD)- Electronic Data Interchange (EDI)
Customization Focus:
Mass Customization Era (1995-2015)- Globalization- Internet- Enterprise Resource Planning (ERP)- Supply Chain Management (SCM)- E-commerce- International Quality Standards- Finite Scheduling- Mass customization- Build - to - order- Sustainability
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