Quality and productivity are the 2 sides of the same coin

Reference no: EM132121

QUESTION

(a) Kano's Model has been used in the design of product and services. You are required to describe the Model

(b) In TQM, much emphasis is placed on team work. You are required to identify 4 types of teams and to comment on their specific characteristics

(d) Quality and productivity are the 2 sides of the same coin. Comment on this statement

Reference no: EM132121

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