Reference no: EM132954283

Increasingly, some hotel chains (e.g., Hyatt, Four Seasons, the Ritz-Carlton, and W Hotels2) and others are outsourcing some or all of their housekeeping operations. Local community reaction to this approach has sometimes led to backlash or even boycotts of those hotels that choose to outsource housekeeping workers for the purpose of reducing wages and benefit costs. What would likely be some advantages of taking such an outsourcing approach to room cleaning? What are some potential disadvantages of taking such an approach?