Purpose of producing a maintenance report

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Q1. When using a third party (another IT person or warranty claim) to rectify a problem, why is it important to make sure all documentation is accurate and up to date?

Q2. What is the purpose of producing a maintenance report and why would you give the client a copy?

Q3. Why is it important to have knowledge of all software and hardware used and supported by the organisation?

Q4. Why is it important to understand a company's organisational structure especially when authorisation is required?

Q5. When relating to client IT problems why do you need to understand equal employment and anti-discrimination policies?

Q6. Briefly describe your network and security guidelines and procedures

Reference no: EM132432573

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