Purpose of communication in a professional setting

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Reference no: EM133105717

Class 1 Discussion

What is the purpose of communication in a professional setting?

Watch this video (1:44 minutes): https://youtu.be/t685WM5R6aM

Discussion:

After watching the video, what role do you think empathy has to play in communication?

What result was Sadness able to get that Joy couldn't?

Why was Sadness's approach more effective?

How does this apply to communication in our everyday lives? In a professional context?

Reference no: EM133105717

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