Reference no: EM133025815

BSBHRM506 Manage recruitment, selection and induction processes

Assessment Task 1: Written Questions

To assist you in these questions, you may wish to access and review the following relevant legislation, regulations standards and codes;
• Privacy Act 1988
• Racial Discrimination Act 1975
• Age Discrimination Act 1986
• Sex Discrimination Act 1984
• Equal Opportunity Act 1984
• National Employment Standards (NES)
• Fair Work Regulations 2009
• Fair Work Act 2009
• Fairwork.gov.au

QUESTION 1
Describe the purpose of both employee contracts and industrial relations.

QUESTION 2
Complete the table below.
Summarise the following legislation, regulations, standards and codes of practice in relation to the recruitment, selection and induction of staff

QUESTION 3
Explain why terms and conditions of employment are an important aspect of recruitment

QUESTION 4
Explain the relevance of psychometric and skills testing programs to recruitment

QUESTION 5
Using the Internet, review technology options for the recruitment and selection process.
List below three (3) technologies you reviewed, which you believe would best improve efficiency and effectiveness of the recruitment and selection process.

QUESTION 6
List below four (4) potential training/forms of support you could provide all persons involved in the recruitment and selection process. You must list a minimum of two (2) training opportunities and two (2) other forms of support

QUESTION 7
Explain below the concept of outsourcing.

QUESTION 8
In the recruitment, selection and induction process, identify below two (2) circumstances in which you would utilise specialists

QUESTION 9
How could you ensure selection procedures are in accordance with organisational policy and legal requirements?

QUESTION 10
When offering the position to the successful applicant, apart from the employment contract, what two (2) items of advice should the applicant receive? (please select (?) only one)

QUESTION 11
How you would oversee management of probationary employees and provide them with feedback until their employment is confirmed or terminated.

QUESTION 12
Outline below the different recruitment and selection methods:

Assessment Task 2: Case Study/ Roleplays

Case Study - Background Information
You are employed at Grow Management Consultants as the Human Resources officer. The organisation has identified that there are gaps in the organisation relating to the recruitment, selection and induction of staff.
You have been asked by your manager to Review the Grow Management Consultants HR Strategic Plan and HR Operational Plan so you are familiar with the organisations HR requirements.

Activity 1
Access the following Grow Management Consultants documents:
• HR Strategic Plan;
• HR Operational Plan;
• HR policies and procedures:
o Diversity Policy & Procedure
o Professional Development Policy & Procedure
Analysis these plans and policies and identify at least four (4) objectives relating Human Resources.

Activity 2
After reviewing of the organisational staffing requirements, you have identified the need for a new role "Administration Assistant" to join the team, and support the current team.
As this is a newly created position in the organisation, you have been asked to develop the following documents, ensuring they meet the organisations policies and legislation requirements:
Develop Three (3) Documents:
1) Recruitment, Selection and Induction Policy and Procedure. Access and use: Handout - Policy & Procedure Template.
2) Advertisement for a vacant position for a new Administration Assistant staff member (Full-time permanent position). Access and use the Handout - Advertisement Template
3) Interview questions for a new Administration Assistant position (at least ten (10) questions) Access and use the Handout - Interview Questions Template

Activity 3
Conduct an Interview (roleplay)
For this task, you are required to trial the forms and documents you developed in Activity 2. As the HR Officer, you are required to interview a candidate for the position of Administration Assistant.

During the meeting you must:
a) Follow the Recruitment, selection and induction Policy & Procedure you developed in Activity 2, to conduct the interview.
b) Provide the selection panel members with a copy of the position advertisement and Policy & Procedure you developed in Activity 2.
c) Ask the candidate all ten (10) questions you developed in Activity 2. If not included in your own interview questions, also ask the candidate what past experience they have in the field of assisting in administrative functions.
d) Ask open questions
e) Use active listening when seeking feedback/ responses
f) Use appropriate terminology and non-verbal features to present information
g) If you are unsure whether the candidate's responese and experience are suitable for the Admisistration Assistant positions, seek advice fom the external consultant.

Activity 4
Complete Parts 1 &2
Review the Handout - Selection Panel Recommendations.
You have now completed the recruitment process and decided on your preferred candidate, based on the Selection Panel Recommendations.

ACTIVITY FOUR (4) PART 1:
Access: FindYourAward to complete the required information to ensure her job offer and contracts comply with the award and position offer is executed promptly.

Details are as followed:
Trainee/ Apprentice: No
Employee eligible for supported wage: No
Employment Type: Full-time (37.5hrs per week)
Prodation Period Six (6) months
Hours: Mon - Fri (9am - 5pm)
Position: Administration Assistant
Classification: Level 1 (year 1)
Award: Clerks - Private Sector Award 2010 (MA000002)
Location: Victoria (Melbourne)
Name of Incumbent: Maggie Perez
Incumbents Address: 2/5 Belmont Gardens, Belmont VIC 3999
Age: 20 years

ACTIVITY FOUR (4) PART 2:
Develop an Offer Letter for Maggie Perez
Using the Letter of Offertemplate provided, write an offer letter to Maggie, offering her the position of Administration Assistant, which will report to the Administration Manager and commence in 4 weeks based at head office.
Management have approved a salary for the position of: $46,000 + Superannuation .

Activity 5
Based on your newly refined Recruitment Selection and Induction Policy and Procedures, describe below how you would obtain support for this new policy and procedure from your senior managers?

Activity 6
Maggie Perez, the new Administration Assistant is starting work today.
Your manager has asked you to manage Maggie's induction process by sending her a welcome email to communicate and introduce her to the HR Induction Manual and policies within.

Write an Email
Your Assessor will provide you with an email address, to send your email.

In this email you must include the following:
1) Welcome Maggie to GMC
2) Outline the contents of the HR Induction Manual for her to read, as part of her induction
3) Outline the probation procedures Maggie can expect up until and inclusive of when she can expect a formal written letter on conclusion of probation period.
4) Request Maggie to sign and return the back page of the HR Manual
5) Inform Maggie that if needed, additional training will be provided if required
6) Attach the HR Induction Manual

Activity 7
Research and identify one (1) training opportunity and one (1) ongoing support opportunities you will provide Maggie, as she has no previous experience or skills in administration.

Activity 8
You have been asked by the Operation Manager to look at and determine Grow Management Consultant's future human resources needs based on the HR Strategic Plan in collaboration with relevant managers of each department listed below:
In collaboration with the Operations Manager, the following has been identified-
• Current number of clients on Grow Management Consultants is: 125
• Current full-time consultant staff members: 21
• Current part-time (20 hours per week - (0.5)) consultant staff members: 2
• 12 new clients are set to start with Grow Management Consultants in 1 months (4 weeks).
In collaboration with the Administration Manager, the following has been identified-
• Current number of full-time Administration staff members: 3
• Current number of part-time (20 hours per week- (0.5)) Administration staff members: 4
To assist in this process, summarise your finding below in preparation to present your determinations to relevant managers in a meeting scheduled for next week.

Activity 9
Conduct aManagement Meeting(roleplay)
For this task, you are required to conduct a meeting with relevant staff managers to determine the current and future human resources needs.
During the meeting you must:
1) Discuss and agree on the determined current and future human resources needs
2) Ensure current position descriptions and person specifications for determined vacancies will be used by managers and others involved in the recruitment, selection and induction processes.
3) Discuss induction process and check that induction processes are followed by both departments in the organsiation
4) Ask open ended questions
5) Use active listening techniques to seek feedback/ responses

Your Assessor will play the role of the Operations Manager, and ask other students (not being assessed during the simulated meeting) to play the role of the Administration Manager.

Activity 10
Write an Email
Following the completion of the recruitment and selection process of required new staff members, as determined in Activity 9. Write and send an email to the unsuccessful applicants of the selection outcome

Your Assessor will provide you with an email address, to send your email to.

In this email you must include the following:
a) Address the email to the applicate
b) Outline the outcome of the process in accordance with legislative requirements

Activity 11
Background Information
It has been 6 weeks since Maggie started working at GMC.
GMC's induction process objective, is to ensure the process is comprehensive and provides the new staff member with all information to conduct their role efficiently and is fully trained/ equipped to handle any situation.
In addition to you providing Maggie with the HR Induction Manual, Maggie job shadowed a senior staff member for one (1) to two (2) weeks.
You managed the induction process which consisted of the following:
• Provided an overview of relevant Policies and Procedures in the HR Induction Manual
• Provided a tour of the facilities
• Had a met and greet with all staff over a one (1) week period.
• Job shadowing a senior staff member for 1-2 weeks
You seek feedback from Maggie's and her manager, to ascertain if the induction process met the organisations objectives. You receive the following feedback on the organisation's induction process:
Maggie's Manager's (Administration Manager) Feedback
• 1-2 weeks shadowing was not enough, as all job role requirements had not been covered in that time period.
• A mentoring programme may assist Maggie in the future if she comes across any issues in the future.
Maggie's Feedback
• She is enjoying her new role and fitting into well with the rest of the team.
• Feels she has a lot more to learn in her role, but keen to learn as much as possible.

Question 1
From the feedback provided, do you believe the organisation current induction process is meeting its objectives?
Question 2
What four (4) changes could be made to the induction process, to ensure GMC induction objectives are met?

Activity 12
Refine the Induction Policy & Procedure
Using the Recruitment, Selection and Induction Policy and Procedure from Activity 2, make a revised version with a minimum of four (4) refinements/ improvements. Include track changes by selecting the review icon and then select Track Changes icon before you make any changes, print the document and submit to your Assessor.
Ensuring that the four (4) refinement/ changes are visually noticeable before submitting to your assessor.

Attachment:- Selection and induction processes.rar