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Public safety answering points (psaps) issues

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Reference no: EM13799533

• What types of direct calls (from deaf or hearing) do Public Safety Answering Points (PSAPs) currently accept?

• Why is it important that people receive a bounceback message?

  • Why is Total Conversation a good idea for future 9-1-1 - how does it help with the accessibility? (Hint: explain how deaf, hard of hearing, and blind each could benefit from Total Conversation)

2. Telecommunications

2.1. List the four types of advanced communication services (ACS), as defined in the 21st Century Communications and Video Accessibility Act (CVAA). Note: I am not looking for specific examples, but the four general categories. Specific examples are in the next question.

2.2. Which type of ACS do each of these belong to? Note: Some of these belong to more than one type.

1. Skype
2. FaceTime
3. Web conferencing system (e.g. FuzeMeeting, Google+ Hangouts)
4. E-Mail
5. SMS

2.3. Are VRS advanced communication services? If so, which type?

2.4Explain the difference between VRS and VRI. Use complete sentences. (Hint: who pays for VRS, who pays for VRI? What is VRS used for, what is VRI used for?)(

2.5. Are you allowed to use VRS for these situations (answer yes or no)? (5 points)

•  Same as last question, but you and your coworker are in the same room, and the other person is in a different city.

•: What if you and your coworker are in the same room, and the person in the other city hangs up? Can you still use VRS?

What if the meeting is with a state government employee?

 What are your options if a doctor or hospital refuses to provide you with interpreters - in violation of the ADA?

What are some of the things you can do to make sure that your communication rights are respected in police interactions? List at least three.

Reference no: EM13799533

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