Public relations and customer service

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What is the relationship between public relations and customer service

Reference no: EM132665045

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Recognition of the unique characteristics of service : What are the additional P's that were added to the marketing mix in recognition of the unique characteristics of service?
Determine the break-even point in units and dollars : Finch's annual fixed cost is $755,200. Use the per-unit contribution margin approach to determine the break-even point in units and dollars.
Strategies for a competitive advantage : Explain how employee empowerment, service recovery systems and service guarantees are complementary
Calculate the rental cost per unit and the utilities cost : Calculate the rental cost per unit and the utilities cost per unit for both March and april. Walton Company's cost and production data for two recent months
Public relations and customer service : What is the relationship between public relations and customer service
Compute the ending inventory under FIFO : On January 10, Sheffield purchased 6 units at $680 each. The company sold 2 units on January 8 and 5 units on January 15. Compute the ending inventory
Purpose of achieving the service recovery paradox : For some it might be tempting to advocate failure for the purpose of achieving the service recovery paradox. Where do you stand on this?
Explain internal responses and behavioural responses : The servicescape elicits internal responses and behavioural responses in the customer. Give examples of these customer responses
Impacting the design of motivating jobs : Discuss the key factors impacting the design of motivating jobs at MICROSOFT CORPORATION with reference to Job characteristic Model by Hackman and Oldham.

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