Providing package tracking capability gave some firms

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Years ago in the overnight delivery business, providing package tracking capability gave some firms a competitive advantage. Now, all firms must offer this capability simply to be in this line of business. This is an example of ______________ becoming ____________ over time)

A. tactical implications; strategic

B. strategic implications; tactical

C. order winners; order qualifiers

D. profitability factors; productivity factors

E. order qualifiers; order winners

Reference no: EM13758467

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