Provides innovative water technology solutions

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Reference no: EM133615335

Question

A local business provides innovative water technology solutions in rural areas in South Africa. The solutions are pricey, so the company doesn't compete on costs, rather by providing cutting-edge products. Fortunately, the organisational environment the business operates in is stable and is likely to remain so. Management has realised the importance of continual investment in knowledge management, having started a formal program in the last two years. They are wanting to ramp up investment in suitable KM processes but are lacking a formal assessment process.

- Recommend KM sub-processes based on your identification of two contingency factors applicable to the business.

- Select a suitable KM assessment method (quantitative and/or qualitative), and expand on the method.

Reference no: EM133615335

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