Reference no: EM133707422
Discussion Post
In this module, you learned about troubleshooting a variety of computing issues. Sometimes users communicate their computing issues via email, and IT professionals need to help users troubleshoot via this means of communication. For this week's discussion, you will attempt to troubleshoot an issue that a user is experiencing as if you are emailing back and forth.
In your initial post, address the following:
1) Imagine that you are a user writing an email to an IT help desk because you are experiencing a computer issue.
2) In the email, explain what the issue is and provide some context that will help an IT professional solve the issue, such as stating the OS, software, hardware, and similar details. You can describe an issue that you actually have experienced as a user or one that you think is common for many users to experience.
In response to two of your peers, address the following:
Respond to the email as if you are an IT professional working at a help desk.
1) If you are having issues troubleshooting the user/system error because you do not have enough information, ask the user clarifying questions. Consider the following:
a) What important information do I need to know in order to troubleshoot the user/system error?
b) Did the initial post provide me with enough information to identify the probable cause and to implement the fix?
2) If you believe that you have enough information, state your hypothesis concerning the issue's cause in the email response.
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Explain how the systems-enabled tasks are performed
: Describe the organization, the services it offers, its size, and the demographics of its client base. Explain how these systems-enabled tasks are performed.
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How it improve healthcare if your thoughts were applied
: Summarize your thoughts on each of these debatable points. How would it improve healthcare if your thoughts were applied?
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How you use information from each figure to support change
: Choose five of the figures that interest you the most. How would you use the information from each figure to support change in healthcare? Be specific.
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Restrictive practice positive strategies
: For this restrictive practice positive strategies could include Encourage family to visit at high-risk times, Limit the number of staff that visit the client,
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Provide some context that help it professional solve issue
: Explain what issue is and provide some context that will help IT professional solve the issue, such as stating the OS, software, hardware and similar details.
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Restrictive practice positive strategies
: For this restrictive practice positive strategies could include Encourage family to visit at high-risk times, Limit the number of staff that visit the client,
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Encourage family to visit at high-risk times
: For this restrictive practice positive strategies could include Encourage family to visit at high-risk times
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What items would you include in your tco figures
: How you go about generating a TCO approximation for Azure? Is there a tool designed to help estimate costs? What items would you include in your TCO figures?
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Restrictive practice positive strategies
: For this restrictive practice positive strategies could include Beds that lower to the floor, Stop signs or other visual signs to minimize wandering off,
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