Reference no: EM131151819
Discussion - Are You Listening?
Listening is a vital part of communication, especially in customer service. Unfortunately, many businesses do not take the time to listen to their customers.
For this week's discussion, describe a time when you felt like you were not being listened to and, as a result, your needs were not being met. How did it make you feel? How did you react?
Based on your experience, what are some practical things you would recommend that businesses implement to improve the listening skills of employees when communicating with customers?
Discussion - Why Avoid Fallacies?
For your initial posting this week, provide an example of fallacious reasoning, either your own or someone you know. Explain why the reasoning was fallacious (questionable premise, suppressed evidence, or invalid inference) and what the result of that reasoning was.
For your follow up posting, choose a classmates instance of fallacious reasoning and provide possible ways to identify and avoid the fallacy.
Discussion - A Literary Adventure
The written word has had an impact on the human condition for centuries. We have all been touched in some way or another by literature. This week, you will take a literary journey by searching the Internet for the pieces below. In addition to reading the story, you should find out something about the author of your chosen piece as well. After making your choice, come back and share your impressions of the story and explain how it contributes to our discussion of the Humanities.
Choose one of the following options (or find a piece of literature of your choosing to report on):
"A Rose for Emily" by William Faulkner
"Girl" by Jamaica Kincaid
"The Story of an Hour" by Kate Chopin
"Exodus" by James Baldwin
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Company being acquired has goodwill acquisition
: If the company being acquired has goodwill already on their books, how is it treated after the acquisition?
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How would an american company marketing abroad benefit
: What does this mean? How would an American company marketing abroad benefit from its existing employee base? Would it be beneficial to add multinational members/employees to the organization
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Why the ball does not strike her on its return swing
: Would this demonstrator be safe if the ball were given a push from its starting position at her nose?
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Explain the theory of constraints
: Explain the Theory of Constraints (TOC). Analyze bottleneck resources and apply TOC principles to controlling a process. Compare TOC to conventional approaches. Evaluate bottleneck scheduling problems by applying TOC principles.
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Provide possible ways to identify and avoid the fallacy
: For your follow up posting, choose a classmates instance of fallacious reasoning and provide possible ways to identify and avoid the fallacy
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Describes a number of established ethical theories
: This chapter describes a number of established ethical theories, among them, egoism, utilitarianism, Kantian and prima facie. Ideally, which one (one only) of the four would best structure your moral decision-making and why? Be sure to offer a practi..
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What role did the government play during the time
: How would you characterize the economy of the 1920's? What made it "roar" and what role did the government play during this time?
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Add value to the decision-making process
: The best metrics are those that provide relevant information to management and add value to the decision-making process. Explain how metrics provide a means for quantifying HR programs and activities. Explain how metrics demonstrate the value of HR p..
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Describe economic models relevant to global business deal
: Assume you are a business owner of a growing company that sells electronic goods, including calculators, MP3 players, computers, etc. You receive an email from a business contact in a country with an emerging market, such as Jamaica. She indicates sh..
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