Provide example where you received poor customer service

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Reference no: EM132289305

1. Discuss the role customer service plays in today's logistics. Provide an example where you received poor customer service, and one example where you received excellent customer service. What do you think made the difference in the service?

2. Do research to compare the costs and features as well as the pros and cons of using Microsoft Office versus Office 365. Summarize your results using spreadsheet. Which choice is the best solution for you? Why?

3. A police officer is approached by a man on the street who tells the officer that he was just robbed. The man points out the robber, who is standing in a park just across the street. Must the officer obtain a warrant to make the arrest, why or why not?

Reference no: EM132289305

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