Provide details of what the sales professional

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Reference no: EM132242966

1. Think back to a great customer experience you had with a business. Provide details of what the sales professional did to help make it a great customer experience.

2. Think back to a poor customer experience you had with a business. Provide details of what the sales professional did to help make it a poor customer experience.

3. What would you advise that sales professional to help him/her improve their sales performance and ensure a better customer experience for future customers?

Reference no: EM132242966

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