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Must all organizations, brands, products, services, or industries provide customer service via social media? Show me an example of a company or industry that does not need to build a social care team? Why or why not?
Voice recordings and phone trees helped automate customer service via the phone and helped make it more efficient. Show me how automation in social media customer service Can it help? Show me an example from the last 6 months of social automation working and one example where it is not working.
Assume you are contacting the purchasing agent for office supplies of a large chain of retail department stores. After hearing that the company is opening.
You must then outline the broader inner characteristics of the consumers in the market for your two selected brands or selected lines within the brand category.
Analyse the market situation related to an identified product/service/experience of an organisation (brand) with which you are familiar
Using the scenario as an example, identify and analyze (at a summary level) 2 potential target segments using demographics and psychographics that may meet the bank's high-level strategic goals
Explain Primary Function of Companies- Shareholder wealth & profit and Synthesize three examples of how an organizational leader can contribute to society through his or her leadership role in their organization
What are the best tools to use in this situation? Why do you think these are the best ways to analyze the market?
Explian why are connectivity and data sharing is concerns
Find your company's mission statement. Repeat it (or attach as an exhibit if it is too long) and comment on its effectiveness in demonstrating the company's commitment to having a customer focus. Could the mission statement have more focus on th..
Identify at least three sports products to which consumers demonstrate high degrees of brand loyalty. Summarize these products and why you think loyalty
Corporate blogs, also known as business blogs, have opened the line of communication between businesses and customers. Is it easier for businesses to lie to customers online
Critique new media technologies and the digital divide: What is the socioeconomic effect within our society? What are the consequences in the global economy? Describe the role of the Internet in social alienation
Many companies use opportunistic approaches to internationalization
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