Provide benefits to customers as well as the firm

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Reference no: EM131283507

Do CRM systems provide benefits to customers as well as the firm? Are the CRM systems too intrusive? Are CRM systems truly beneficial to the majority of companies the use these systems? What are problems or issues related to CRM integration?

Your initial response should be 2 to 3 paragraphs.

Reference no: EM131283507

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