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Scenario - You have just been hired as a charge-entry supervisor at a local hospital. The charge-entry department has many issues including a two-week backlog of charges that need to be entered, a DNFB of over $4 million, and over 60 unanswered charge correction requests. For Your Information (FYI): As an FYI, the DNFB stands for Discharged, no final bill. The DNFB is a status assigned to patient accounts in which the patient was discharged from the hospital but for whom a final bill has not been prepared.
Questions -
1) Describe how you can use the three different data collection tools (interview, survey tools, and direct observation) to capture data that can help you improve the charge-entry process.
2) Provide at least two examples of interview questions that will be useful in capturing the data needed for the scenario above.
3) Provide at least two examples of survey questions that will be useful in capturing the data needed for the scenario above.
Short Paper on Cross-cultural Opportunities and Conflicts in Canada.
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Economics thesis undergrad 4th year paper to write. it should be about 22 pages in length, literature review, economic analysis and then data or cost benefit analysis.
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