Reference no: EM133332492

Provide advocacy for youth

1. Imagine you are a team leader / manager of an advocacy / representation service. Performance levels have dipped in recent months and you suspect it is down due to a lack of communication between staff. You decide to write a memo that will be distributed to all staff members, in which you will emphasise the importance of negotiation and communication during the advocacy and representation process.

Before writing the memo, you decide to plan it out in point form, by elaborating on each of the following key points:

a) Three reasons communication is important

b) Three essential communication skills

c) Three methods of promoting collaboration

d) Three methods of facilitating collaboration

e) Three potential causes of conflict

f) Three conflict resolution strategies

g) Three things you should do when working closely with organising committees and management boards on an outcome

2. Now that you have identified what you want to communicate to your staff, you write the memo incorporating the most important points from the planning process: