Reference no: EM132303065

Follow the Instructions and answer all the following questions:

Question 1: Provide a summary of what SWOT analysis is, and what it is designed to achieve. Write your response in 100-150 words.

Question 2: Provide a summary of the internal Value Chain Analysis tool that can be used to analysis ICT gaps in an organisations strategic planning. Write your response in 100-150 words.

Question 3: Provide a summary of the external PEST analysis tool that can be used to analysis ICT gaps in an organisations strategic planning. Write your response in 100-150 words.

Question 4: Provide a summary of what an ICT asset register is, and how it can be used to help forecast the ICT assets required based on future ICT implementation plans. Write your response in 100-150 words.

Question 5: Provide a summary of what a Gap Analysis Report is used for, and why it's an important tool used to summarise ICT gaps so that someone in authority who might not have ICT knowledge can make informed decisions on how to proceed. Write your response in 100-150 words.

Question 6: Explain the importance of comparing and documenting the advantages and disadvantages of the current and proposed ICT systems in an ICT System Recommendation Report. Write your response in 100-150 words.

Question 7: Explain why a Change Management Plan is so important when implementing ICT changes so that the objectives and implications of the change(s) are understood. Write your response in 100-150 words.

Question 8: Provide a summary of an Action Plan is used, including what sort of information is recorded in one. Write your response in 100-150 words.

Activity 1: (Determine objectives and gaps)

In this activity you need to review the scenario, and then complete the following tasks using a word processor:

1. Provide an overview of the business including its business domain. (50-100 words expected)

2. Develop a measurable business objective for each of the strategic goals in the Strategic Plan:
• To offer students new ways of learning
• To expand throughout Australia
• Increase student numbers for the 2020 year

3. Develop a Gap Analysis Report using the following organisational template. For the gap table, analysis should be kept very high level where you specify the current state of each of the three strategic objectives in a few words, the desired state of the ICT system in a few words, the ICT technical gap between the current state and the future state, and what ICT technology will help close the gaps.

You need to replace the text within the "«" and "»" characters with pertinent information using the headings and the scenario as a guide:

Gap Analysis Report for EGI College

Executive summary
«Provide a basic overview of the report>>

Background
«Provide an overview of the organisation and its current 1CT systems>>

Strategic objectives
The organisation has the following strategic objectives:
«List the strategic objectives here>>

Gap analysis
The following table contains gap analysis for each of the strategic goals:

Recommendation
<<Provide a list of recommendations based on the gap analysis>>

Activity 2: (recommendations report)

Note: This activity is in continuation of the previous activity

In this activity you need to review the scenario, the gaps you determined in the previous activity to develop an ICT system recommendation report of what needs to be implemented, and then present this orally to your supervisor for approval.

1. Using the internet, research what ICT system components should be implemented to support the close the gaps identified in the gap analysis report completed in the previous activity. The research should look at the hardware, software, and security requirements.

2. Based on your research from the previous task and using a word processor, develop an ICT Recommendation Report using the following template. You need to replace the text within the "cc" and "»" characters with pertinent information using the headings and the scenario as a guide:

ICT System Recommendation Report for EGI College

Background
«Provide a basic overview of the project including the background including a summary of the gap analysis » Strategic objectives
«List the strategic objectives here»

Security requirements
«Detail any security requirements for the network. How will you stop anyone from accessing the system? » Hardware requirements
« Detail recommended hardware components that should be included in the network including their specifications and costs. You should provide URL link(s) to these resources. »

Software requirements
« Detail recommended software components that should be included in the network including their costs. You should provide URL link(s) to these resources. »

Advantages and disadvantages

« Detail the advantages and disadvantages of the new system compared to the existing system »

3. Present the ICT Recommendation Report to an assessor orally for feedback and approval. Note that the assessor will play the role of your supervisor for the purpose of this assessment task.

You need to:
• Present the information in the ICT Recommendation Report orally to the supervisor.
• Use listening and verbal skills to respond to clarifying questions from the supervisor.
• Use note taking skills to document the responses for the supervisor.
• Analysis the responses from the supervisor and update the ICT Recommendation Report as necessary until the supervisor is happy.

Activity 3: (Develop change management plan)

Note: This activity is in continuation of the previous activities

For this task you need to develop a Change Management Plan using the following organisational template. You also need to follow organisational project manager policy and procedures to complete the task.

You need to replace the text within the "«" and "»" characters with pertinent information using the headings and the scenario as a guide:
Change Management Plan for LMS implementation

Executive summary
« Provides a basic overview of the change management plan »
Strategic objectives
« Lists the strategic objectives of the organisation »
1CT system changes
« Document what ICT change(s) are occurring to implement the change. This should include a full list of the hardware and software components>>
Schedule
« Document the tasks that need to be completed including the responsibility of each task. A work breakdown structure (WBS) should be used to sequentially list the tasks, how long each will take, and who will be responsible for each task. »
Financial
« Document a breakdown of the financial cost for implementing the change(s). Each component should be financially broken down including hardware/software costs and including the human resources based on the WBS »
Once you have completed the Change Management Plan, you should orally discuss and submit this document to your supervisor for review and feedback.
Note that the assessor will play the role of your supervisor for the purpose of this assessment task.

Activity 4: (Develop an action plan)

Note: This activity is in continuation of the previous activities

For this task you must develop an action plan to implement the changes using the Change Management Plan, and the ICT Recommendations Report you have developed, as well as the scenario as a guide.

You also need to follow organisational project manager policy and procedures to complete the task.

You should implement the Action Plan using the following organisational template which is a component of the organisations Project Management Policy and procedures:

Activity 5: (Undertake cost-benefit analysis)

Note: This activity is in continuation of the previous activities

The Action Plan has been finalised, and the new Learning Management System (LMS) has been operational for the last year.

Your supervisor has tasked you to monitor the resource usage of the LMS and determine whether the project was cost effective for the organisation or not. You have recorded the following values and made the following assumptions:
• The LMS cost $50,000 to implement (note this value is only applicable for the first year.
• Maintenance costs for the LMS system have been valued at $100,000 for the first year. You have made the assumption that this figure will increase by 5% per year.
• 30% increase in numbers which has adding extra income of $200,000 for the first year. You have made the assumption that this figure will increase by 10% per year.
Based on the figure provided above, complete a 5-year Cost-Benefit Analysis (CBA) by completing the CBA table using the following organisational template:

Cost-Benefit Analysis (CBA)
Project: Learning Management System (LMS) implementation Time frame: 5 years

You need to determine the costs and financial benefits for each year over 5 years, and calculate the CBA ratio for each of these years, which is the benefits divided by the costs.

Once you have completed the Cost-Benefit Analysis (CBA), you should submit this document to your supervisor for review and feedback.